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The Ministry of Trade has extended the timeframe for implementing new e-commerce regulations. This includes delaying the requirement for consumers to cover return shipping costs for an additional year.
The Trade Ministry has amended regulations governing e-commerce. This change extends consumer rights by delaying the implementation of restrictions on product returns and associated fees. As a result, consumers can continue to return goods or cancel services without giving a reason and without incurring any charges.
The Ministry of Trade has aligned its consumer protection laws with global standards, particularly those of the European Union. To achieve a fair marketplace that safeguards both consumers and businesses, the Ministry has amended Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.
According to the statement the Ministry of Trade aims to protect consumers and domestic businesses from the growing impact of foreign e-commerce.
By regulating practices like free shipping, returns, and discounts, the ministry hopes to prevent the influx of low-quality, unsafe products that evade taxes and fair competition. These measures are intended to safeguard the domestic market, support local businesses, and ensure consumer protection.
Tweet: Ministry of Trade delays e-commerce regulation by 1 year, allowing consumers to withdraw without justification or penalty
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